Services
Where do we start? There’s almost nothing we don’t do when it comes to managing a property, managing a landlord’s interests, and managing tenant well-being. All with single-minded commitment, with genuine pleasure.
Getting your property ready
Naturally, to maximise rental returns, your property must be well presented. But this doesn’t have to be a nuisance for you. We can offer advice and project management services. It could be anything from simple redecoration to, if needed, new kitchen or bathroom fittings. And, of course, we’ll make sure your property complies with all safety regulations for gas, electricity and furnishings.
Refurbishment when needed
Time for a substantial property improvement? Relax. Like everything else we do, we remove the stress. Completely. It comes down to extensive experience. We’ll advise, sensibly, on what needs to be done and what can be left. And we’re unswerving on matters of cost-benefit, ensuring we tailor expenditure precisely to investment returns. (We even know the surfaces and colours that work best, and last longest, across the board for tenants.)
Equally important, we guarantee professionalism. We’re fastidious about quality and reliability, from start to finish.We have a veritable army of proven, trusted tradespeople at our fingertips – people who’ve long worked for us and with each other. And our attention to effective, efficient and economic project management is second to none.
Timing? We never let it slip. We’re familiar with undertaking and completing the work to rigorous deadlines, prior to a let, even getting the work done while tenants are away for a couple of days, or minimising disruption while tenants are there.
Tenant search
Put your feet up. We’ll do the leg work. We’ll negotiate with a number of estate agents on your behalf to market your property. Simply, we ensure that you get the best tenant at the highest rent as quickly as possible. Until a suitable tenant is found, we’ll chase the agents mercilessly for regular updates and feedback. We’ll then report this back to you weekly, with suggestions on how to take things forward.
Transfer of utilities
We’ll notify existing service providers and the local authority of the tenant’s liability (if appropriate) for payment of services and council tax during the tenancy. At the end of the tenancy, we’ll contact the service companies and request transfer of responsibility for the service accounts back to you.
Rent collection
We receive all rents on your behalf. We’ll forward net rents to your bank and regular rent statements to you and/or your accountant. We’ll send annual statements for tax purposes, and can liaise with your accountant regarding tax returns. If you hold multiple properties, the benefits are plain in working with us as a single management company.
Payment of outgoings
On your instruction, and where we hold sufficient funds, we’ll pay ground rents, service charges, council tax, water rates, insurance premiums and any regular outgoings out of the rental income, as and when demands are received.
Repairs, maintenance & replacement
The needs come round, and we’ll be ready, whatever’s needed. We’ll happily attend to day-to-day minor repairs and maintenance of the property and its contents. This requires an appropriate float at the commencement of management to enable us to meet any expenditure on your behalf. In emergencies and when we consider it necessary, we will act decisively to protect your interests without consultation.
Property visits & defects
Our service includes non-expert investigation of defects, which come to our notice or are clearly and adequately brought to our notice by the tenant. There is no additional fee for this. We see it as part of our overall property management responsibility.
Once your
property is let
